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Paxar Monarch 9414 User Manual

Page 38

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A-2 Troubleshooting


Problem

Action

Printing stops and
indicator light turns
ORANGE.

Adjust the label gap sensor.

1.

Turn off the printer.

2.

Load labels for non-peel mode.
See Chapter 2, "Using the Pizza
Hut

 Application."

3.

Press and hold the FEED button
while turning the printer on.

4.

Release the FEED button when
the indicator light starts flashing
red. Several labels advance
including the status label.

5.

Press the FEED button.

Problem with the supply. Load
different supply. See Chapter 2,
"Using the Pizza Hut

 Application."

Clear a label jam. See "Clearing
Label Jams," in Chapter 3.
Software problem. Check the printer
memory configuration. See your
System Administrator.

The printer does
not detect the gap
between each
label.

Adjust the label gap sensor.

1.

Turn off the printer.

2.

Load labels for non-peel mode.
See Chapter 2, "Using the Pizza
Hut

 Application."

3.

Press and hold the FEED button
while turning on the printer.

4.

Release the FEED button when
the printer starts advancing
lines. Several labels advance
including two Diagnostic labels.

5.

Press the FEED button.

The
keypad/terminal
displays an error.

Clear the error, turn off the printer
and then back on.