Plinius Audio TIKI Network Audio Player - Manual (Page 14)

12 PLINIUS TIKI
operate playback functions through the unit. Should the firmware upgrade fail, you will
be advised that the firmware upgrade was unsuccessful and your dealer will again
have to activate the upgrade at the upgrade server.
Troubleshooting
NO SOUND FROM THE UNIT
If the unit is not reproducing audio take the following steps:
•
Check the Tiki is correctly connected to an appropriate input on the preamplifier.
Refer to the Installation & Operation section on page 9.
• Check the file from the Media Server is playing. If it has adjustable volume, check
this is at full volume.
• Check the preamplifier is set to select the correct source input. Adjust the source
selector for the Tiki as the source component.
• Check the volume. Turn the volume up to a point just below the normal listening
level. DO NOT turn the volume up to maximum in case the sound begins to come
through the speakers.
• Check the system is working with another source to confirm the fault is not due
to the preamplifier or power amplifier stages.
• Check the Network components are working correctly. Ensure the Music Service
is active and the control device has recognised the Tiki as the Renderer and has
also recognised the Media Server Library device.
• Check the Network connections are active. Check the router is operating
correctly and any wireless connections have a strong signal. Try other network
connected devices to confirm connectivity across the network is active.
POWER FAILURE
The unit may have suffered mains fuse failure. Check the mains fuse and replace if
needed.
NOTE: If the unit immediately or repeatedly suffers mains fuse failure, there may be a
major problem and you should contact your Plinius dealer.