Petsafe Stay+Play Wireless Fence PIF00-12917 - Manual (Page 23)

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Troubleshooting
The Receiver Collar is not
beeping when setting up the
Boundary Zone.
• Make sure Receiver Collar is turned on and Battery Status
Lights are flashing every 4-5 seconds
• Charge Receiver Collar
• The beep may be difficult to hear in a noisy environment.
• Use Test Light as explained in the “Test Light Instructions”
section, and use it to determine the location of Boundary
Zone.
• Check that the Transmitter is set up according to
directions.
The Receiver Collar is not
beeping or administering a
Static Correction.
• Make sure Receiver Collar is turned on and Battery Status
Lights are flashing every 4-5 seconds
• Charge Receiver Collar
• Check that the Transmitter is plugged into a working 120-
volt outlet, the Power Light is on, and the Transmitter
controls are set at your desired settings.
The Receiver Collar is
beeping everywhere.
• Check that the Transmitter is plugged into a working
standard 120-volt outlet, the Power Light is on, and the
Transmitter controls are set at your desired settings.
• Bring Receiver Collar within 10 feet of the Transmitter to
reset.
• Make sure no continuous alarm is sounding on the
Transmitter.
The Receiver Collar is
beeping inside the house.
• It is recommended to remove the Receiver Collar from
your pet when indoors to avoid activation of the Receiver
Collar.
• Make sure the Transmitter is plugged in and set up
according to the directions.
• Ensure the entire house is within the Pet Area. The
Transmitter may need to be moved to adjust the Pet Area
to include the entire house.
• If relocating the Transmitter, remove the Receiver
Collar from your pet before removing power from the
Transmitter.
My pet is receiving a Static
Correction in his metal crate.
• The Receiver Collar activates when it loses the Transmitter
signal. The metal crate may block the Transmitter signal
which causes the Receiver Collar to activate.
• Remove the Receiver Collar from your pet when placing
him in his metal crate.
The Boundary Zone seems to
fluctuate.
• This is normal for the electro magnetic field of the Stay
+ Play Wireless Fence ™ . The field may be affected by
surrounding “electronic noise,” which can cause it to
fluctuate up to 5%.
• Where the Receiver Collar activates is influenced by the
speed and orientation of the Receiver Collar as your pet
enters the Boundary Zone.