Planet Technology XRT-411 - Manual (Page 95)

Appendix A - Troubleshooting
91
ing correctly.
Problem 2: Some applications do not run properly when using the Broad-
band Router.
Solution 2: The Broadband Router processes the data passing through it, so it is
not transparent.
Use the Special Applications feature to allow the use of Internet
applications which do not function correctly.
If this does solve the problem you can use the DMZ function. This
should work with almost every application, but:
•
It is a security risk, since the firewall is disabled.
•
Only one (1) PC can use this feature.
Printing
Problem 1: When I tried to install the Printing software for Peer-to-Peer
printing, I received an error message and the installation was
aborted..
Solution 1: This may be caused by an existing installation of the printer port
software. Before attempting another installation:
•
Remove the existing installation
•
Restart your PC
To remove an existing printer port installation:
1. Open Start - Settings - Control Panel - Add/Remove Programs
2. Look for an entry with a name like "Shared Port", "Shared
Printer Port", "Print Server Driver" or "Print Server Port".
3. Select this item, click "Add/Remove", and confirm the deletion.
Problem 2: I am using Windows 95, and the Printing software installed and
ran, but when I selected a port on a Broadband Router and
clicked "Add", the printer was not installed.
Solution 2: Try installing the printer using the standard Windows tools, as
follows:
1. Start the Add Printer Wizard.
2. Select Network Printer when prompted "How is the printer
attached to your Computer?", and click Next.
3. When prompted for the Network Path or Queue, enter a dummy
value such as \\123, as shown below. (Do NOT select Yes for
"Do you print for MS-DOS programs?")