Philips 19HFL3232D/10 - Manual (Page 53)

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HDMI connection issues
There are problems with HDMI devices:
‡ Note that HDCP (High-bandwidth Digital
Content Protection) support can delay
the time taken for a TV to display content
from a HDMI device.
‡ If the TV does not recognise the HDMI
device and no picture is displayed, try
switching the source from one device to
another and back again.
‡ If there are intermittent sound
disruptions, check that output settings
from the HDMI device are correct.
‡ If you use an HDMI-to-DVI adapter
or HDMI-to-DVI cable, check that an
additional audio cable is connected to
AUDIO (mini-jack only).
Computer connection issues
The computer display on the TV is not stable:
‡ Check that your PC uses the supported
resolution and refresh rate.
‡ Set the TV picture format to unscaled.
Contact us
If you cannot resolve your problem, refer to the
FAQs for this product at www.philips.com/support.
If the problem remains unresolved, contact Philips
Consumer Care in your country as listed in the
Addendum.
Warning
‡ Do not attempt to repair the product yourself.
This may cause severe injury, irreparable
damage to your product or void your
warranty.
Note
‡ Make a note of your TV model and serial
number before you contact Philips. These
numbers are printed on the back of the TV
and on the packaging.
There is poor picture quality from connected
devices:
‡ Check that the devices are connected
properly.
‡ Check that the picture settings are
correctly set.
The TV did not save your picture settings:
‡
Check that the TV location is set to the
home setting. This mode offers you the
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big or too small:
‡ Try using a different picture format.
The picture position is incorrect:
‡ Picture signals from some devices may
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signal output of the device.
Cannot remove ‘e-sticker’ banner displayed on
the TV.
‡ To remove the logos and images, set the
location of your TV to home.
1. Press
MENU.
2. Select [Setup] > [Installation] >
[Preferences] > [Location].
3. Select [Home] and press OK.
Sound issues
There is a picture but sound quality is poor:
Note
‡ If no audio signal is detected, the TV
automatically switches the audio output off —
this does not indicate malfunction.
‡ Check that all cables are properly
connected.
‡ Check that the volume is not set to 0.
‡ Check that the sound is not muted.
There is a picture but the sound quality is
poor:
‡ Check that the sound settings are
correctly set.
There is a picture but sound comes from one
speaker only:
‡ Verify that sound balance is set to the
centre.