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Terms and conditions – Panasonic KX-FP181E User Manual

Page 3

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Fax to 08701 583250

TERMS AND CONDITIONS

1.

This warranty is in addition to and does not in any way affect any statutory or other right of
consumer purchasers. This warranty relates only to product used within Mainland Great
Britain, please refer to your dealer for warranty information relating to use elsewhere within
the United Kingdom.

2.

This product is designed for use only on the United Kingdom and Ireland’s Public Switched
Telephone Network and should be used only for normal purposes and in accordance with
standard operating instructions.

3.

You should complete the registration form overleaf and fax it to us within 7 days of
purchase; failure to do so may result in delays in providing warranty service.

4.

This warranty covers breakdowns due to design or manufacturing faults; it does not apply to
damage, however caused, wear or tear, neglect, incorrect adjustment or repair, or to any
items of limited natural life.

5.

This warranty does not cover consumables i.e, ink films, film refills, ink cartridges, paper and
paper loads or any optional accessories which may have been purchased either at the same
time, as or subsequent to, the main unit. Such accessories should be returned to the point
of purchase if found to be faulty.

6.

In the event of a failure, please take the following action;

a.

Refer to the “Help” section of your instruction manual in order to identify and possibly
correct the problem;

b.

If the fault cannot be resolved and you require a trained operator, please contact our
customer helpline on 08701 580560 for UK.
For Republic of Ireland, please refer to place of purchase.

7.

In the event the helpline cannot resolve the problem, a like for like exchange fax will be
dispatched overnight (if the call is received before 4pm) or, by a mutually convenient
arrangement. The helpline operator will give you specific instructions on how the exchange
will be executed. Failure to comply with these instructions may result in delay and cost to you.

8.

The exchange fax will be delivered in a customised case by courier. It is the customer’s
responsibility to promptly remove the exchange fax and insert the faulty fax in the case
provided for collection, to enable the courier to return it to Panasonic.

9.

The exchange fax is to be regarded as a like for like exchange under warranty and the
balance of the warranty period will transfer to the exchange unit.
The liability of Panasonic under the terms of this warranty is limited to the exchange of the
fax, or the repair and return of the original fax (subject to any additional charges, see
Condition 4).

10. Where the original fax is found to be faulty as a result of unauthorised repairs or

modifications or damage either by accident, misuse or improper installation then Panasonic
reserves the right to charge the customer the sum of £50.00 plus Vat, as a contribution
towards repair costs.

11. This warranty applies to the original purchaser only and is not transferable.

12. The warranty period applicable to this product shall be 12 months from the date of purchase.