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Primera Technology 510212 User Manual

Page 84

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Section 9: Troubleshooting

79

Digital Label Press 3 User’s Manual

CUTTER TARGET
ERROR

This message will be displayed if the cutter targets on your page (shown below)

can not be read by your cutter. This happens when the paper is not feeding

centered through the press. If the paper is biased to one side as it travels through

the paper path, the cutter targets may print off of the page, or too far onto the

page. The Center example below illustrates how the cutter targets should appear

when the paper is feeding properly.

To bias the paper, adjust the 3-position Bias Lever on the back of the Media Input

Assembly. If the paper is biased to the left, move the lever one click to the right. If

the paper is biased to the right, move the lever one click to the left.

The printer does not even begin to print.

Symptoms: Nothing happens or an error message comes up in the Windows application

program.

„

Make sure that the power cord is plugged in securely on both ends and that the

printer is turned ON. Confirm power is applied. The Control Panel Display

must read PRINTER TEADY CUTTER READY.

„

Make certain that the printer cable is securely connected and properly installed.

An error message in the software application telling you that the printer is not

responding is usually due to a missing or defective interface cable.

Biased to the left

Center

Biased to the right

Cutter

Targets

Biased to the left

Center

Biased to the right

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