Promise Technology C6101SSWP000000-2 - Manual (Page 13)

SuperSwap Manual
11
Fix: Make sure that there is indeed a drive installed correctly in a drive
carrier with the power and data cables properly attached.
Cause: The drive is not jumpered correctly.
Fix: Consult your drive manufacturer’s manual or the drive casing itself
and jumper the drive for “single” drive operation.
Event: If HDD is set to the slave position (and no Master present), it
needs to be attached at the far end connector not the
middle connector.
Cause: The Master/Slave selecting of SuperSwap box depend on the cable
select.
Fix: Thus you must put on slave position of the cable when you set the
drive in slave mode. It mean that you can direct use the cable
select to do the Master/Slave selecting or Drive setting in Master
mode and put on Master position of cable Drive setting in Slave
mode and put on Slave position of cable.
If the above items all seem okay, but the LED still remains unlit,
you may try placing a known good drive with its carrier in the slot
and see if the LED lights up. If the LED still remains unlit, then
there is either a problem with the connection (the data cable
attached to this channel or the controller card connection itself) or,
although highly unlikely, a damaged LED. Verify that the drive
connected to this channel is not working. If the drive is working,
then the LED should be replaced. If the drive is not working, then it
is a connection problem.