Troubleshooting, The remote does not ring, I cannot hear a dial tone – Plantronics CT10 User Manual

Page 19

THE REMOTE DOES NOT RING

Make sure that the Ringer

is “On”.

Ensure that the Telephone Cord

and the AC Adapter

are installed correctly.

Recharge the Remote Battery

by firmly placing it in the

Remote Charging Well

Disconnect the AC Adapter from the power source and
reconnect it in a known good outlet.

Use the Remote

in an area closer to the Base

I CANNOT HEAR A DIAL TONE

Make sure your Remote Rechargeable Battery

securely seated in the Charging Well

and/or fully

charged. The Battery may need to be charged for 8
hours

prior to first use.

Check that all cords are correctly connected and firmly in
place.

Adjust the Dual Function Receive Volume Control Key
up to increase the volume.

Make sure the Remote is within range of the Base.

Separate and then reconnect the Rechargeable Battery
and Remote

Return the Remote to the Charging Well

for 5 seconds

to re-establish a communication link.

TROUBLESHOOTING