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Panasonic CF-S9 User Manual

Page 23

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23

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Trouble

s

hooting

Appendi

x

[Enter Password] does not
appear when resuming from
sleep hibernation.

z

Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup Utility

Reference Manual “Setup Utility”).

z

The Windows password can be used instead of the password set in the Setup Utility.

A

Click

(Start) - [Control Panel] - [User Accounts and Family Safety] - [Add or

remove user accounts] and select the account, and set the password.

B

Click

(Start) - [Control Panel] - [System and Security] - [Power Options] - [Require

a password on wakeup] and a check mark for [Require a password].

When logging on (e.g.,
resuming the computer),
audio is distorted.

z

Perform

the following steps to change the audio settings to prevent audio output.

A

Right-click the desktop and click [Personalize] - [Sounds].

B

Remove the check mark from [Play Windows Startup sound], and click [OK].

Cannot resume.

z

One of the following operations may have been carried out.

• In sleep mode, the AC adaptor or battery pack was disconnected, or a peripheral was

connected or disconnected.

• The power switch was slid for four seconds or longer to forcibly turn off the computer.

Slide the power switch to turn on the computer. Data not saved will be lost.

Other startup problems.

z

Check to see if there was a disk error.

A

Remove all peripheral devices including an external display.

B

Click

(Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties].

C

Click [Tools] - [Check Now…].
• A standard user needs to enter an administrator password.

D

Select the option in [Check disk options] and click [Start].

E

Click [Schedule disk check] and restart the computer.

z

Start the computer in Safe Mode and check the error details. (

Î

page 22 “

Windows

does not

start up”.)

„

Shutting Down

Windows does not shut

down.

z

Remove all peripheral devices.

z

Wait one or two minutes. It is not a malfunction.

„

Password

Even after entering the pass-

word, a message appears

requesting to type it again.

z

If

lights up, press

NumLk

to disable the ten-key mode, and then input.

z

If

lights up, press

Caps Lock

to disable the Caps Lock mode, and then input.

Cannot log on to Windows.

(“The user name or password

is incorrect.” is displayed.)

z

The user name (account name) includes an “@” mark.
If another user account exists:
Log on to Windows using another user account, and delete the account that
includes “@”. Then create a new account.
If no other account exists:
You need to reinstall Windows

page 20

).

„

Display

When the screen becomes
black for a moment.

z

When you set [Intel(R) video driver power saving function] - [Intel(R) Display Power Sav-
ing Technology] of Power Plan Extension Utility to [Enabled], if you do the following oper-
ations, the screen becomes black for a moment, but this is not a malfunction. You can
use it.
• Adjust the brightness of the screen with

Fn

+

F1

/

Fn

+

F2

.

• Remove and insert the AC adaptor.

While you are using motion video playback software, benchmark software for graphic, if error
screen is displayed or application software does not function normally, set [Intel(R) video
driver power saving function] - [Intel(R) Display Power Saving Technology] to [Disabled].

No display.

z

The external display is selected. Press

Fn

+

F3 (or

+ P)

to switch the display. Wait

until the display has been switched completely before pressing

Fn

+

F3 (or

+

P)

again.

z

The display is turned off by the power-saving function. To resume, do not press the direct
selection keys, but press any other key like

Ctrl

.

z

The computer entered sleep or hibernation by the power-saving function. To resume,
slide the power switch.

z

The screen may become darker. Press

Fn

+

F2

to make the screen brighter.

„

Starting Up and Sleep and Hibernation Mode

CF-S9mk2(DFQW5426ZA)_OI_EN.book Page 23 Tuesday, July 20, 2010 3:30 PM