Planar CM17.4SXAD - Manual (Page 36)

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VS17.4SXAD / CM17.4SXAD ( 020-0168-00B )
The warranty set forth above shall not be enlarged, diminished, or
affected by, and no obligation or liability shall arise from, Planar, any
authorized dealer, or any other person’s rendering of technical advice,
assistance, or services in connection with the Buyer’s order of the goods
furnished hereunder. The Buyer is not relying on skill or judgment of
Planar to select or furnish suitable goods.
Installation
Planar makes no warranty with respect to any installation of Planar
product(s) by Planar, any authorized dealer, or any other person.
Technical assistance
In North America, call (503) 748-1100 between 8 A . M . and 5 P . M . Pacific
time, Monday through Friday, or send a description of your technical
issues and e-mail address to [email protected].
In Europe, call +358 9 420 01 between 8 A . M . and 4 P . M . Finnish
time (Eastern European time), Monday through Friday, or send
a description of your technical issues and e-mail address to
[email protected].
Repair service
In North America, call Planar at (503) 748-1100 between 8 A . M . and
4 P . M . Pacific time, Monday through Friday, or fax your request to
(503) 748-1493. You will need the unit’s serial number and a brief
description of the problem to receive an RMA number.
In Europe, call Planar Customer Service at +358 9 420 01 between 8 A . M .
and 4 P . M . Eastern European time, Monday through Friday, or fax your
request to +358 9 420 0200. You will need the unit’s serial number and
a brief description of the problem to receive an RMA number.
To protect Planar employees from potential health hazards, Planar
requires that the RMA product be disinfected before returning to
Planar for service. Any product not cleaned prior to shipment will
be returned to the customer.
Returns are not accepted without an assigned RMA number.
In-transit damage is not covered by the warranty. Insure your shipment.
Planar will only pay for the return shipment by surface transportation.
It is the responsibility of the sender to prepay transportation charges.