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Before you call an engineer, Problem solution – Philips VR270B/07 User Manual

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Before you call an engineer

If, contrary to expectation, you have any problems using this video recorder, it may be caused by
the following reasons.
You will find the phone number in the enclosed guarantee leaflet.
The telephone numbers can be found on the back of this instruction manual. Have the model
number (MODEL NO) and the production number (PROD.NO.) of your video recorder ready.

PROBLEM

SOLUTION

Your video recorder
does not respond to
any button being
pressed:

b

There is no power supply: check the power supply.

b

A programmed recording is currently being made: if desired, cancel the programmed recording
with STANDBY/ON m .

b

Child lock active: switch the child lock off.

b

There is a technical problem: disconnect from the mains power supply for 30 seconds, then
connect again.
If this doesn't help, you could reset your video recorder to the default factory settings.

Resetting devices to
default factory settings

b

Attention:
All the information stored (TV channels, time and date, TIMER) will be cleared.
1. Disconnect from the mains power supply.
2. Press and hold the STANDBY/ON m/I button on the device and reconnect to the mains
power supply.
3. Release the button when '--:--' or 'E1' appears in the video recorder display.

Cassette is jammed in
the video recorder:

b

Don't use force. Pull out the mains plug for a moment.

Remote control does
not work:

b

Remote control not pointed toward the video recorder: point it at the video recorder.

b

There is a technical problem: Take out the batteries, wait for 10 seconds and place them back.

b

Batteries have run out: change the batteries.

No picture when you
play a cassette:

b

There is no recording on the cassette: change the cassette.

b

You have selected the wrong programme number on the TV for playing cassette: on the TV,
select the correct programme number for the video recorder.

b

The cable connecting the TV set and the video recorder has come loose: check the cable.

Poor picture quality
when you play a
cassette:

b

Your TV set is not properly adjusted.

b

The cassette is badly worn or of poor quality: use new cassette.

b

Tracking is not properly adjusted: turn to chapter 'Eliminating picture interference' and read the
section 'Optimising tracking'.

No recording possible:

b

The TV channel you want to record is not stored or you selected the wrong programme number:
check TV channels stored.

b

A cassette was inserted that does not have the security tab (cannot be used to record): Insert a
cassette with an intact security tab or change cassette. For more information, please see the
section 'Preventing accidental erasing of cassettes' in chapter 'Manual Recording'.

Programmed
recording does not
work:

b

You have programmed the wrong time or date: check time and date.

b

You have not set the TIMER properly: Check the programmed recordings (TIMER block).

b

You have put in a cassette that cannot be recorded on: undo the erase protection on the
cassette.

There is picture or
sound interference on
TV reception:

b

Turn to chapter 'Suppressing interference' and read 'Optimising the modulator' and 'Switching
on/off the modulator'.

b

Have your aerial checked.

ENGLISH

Before you call an engineer

This manual is related to the following products: