Troubleshooting – Lochinvar 400-801 User Manual
Page 39

3
Troubleshooting
(continued)
39
Table 3-4 (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Boiler Interface
Service Manual
FAULT
DESCRIPTION
CORRECTIVE ACTION
Flame Fail Ign
(cont’d)
(will require a manual
reset once the condition
has been corrected.
Press the RESET button
on the SMART SYSTEM
display to reset.)
The unit has failed to prove main burner 
ignition after four (4) attempts.
• Verify that the plastic hose from the gas valve to the air 
 inlet is connected and is not damaged.
• Verify that the vent/air intake pipes are correctly 
 installed and that there are no obstructions.
• Check for 24 vac to the gas valve at the 2-pin 
 connection on the side of the main control board during 
 the ignition attempt. If no voltage is present, replace 
 the main control board.
• If 24 vac is present at the main control board, check 
 the wiring between the main control board and the gas 
 valve. Replace the wiring if necessary. Do not 
 disconnect the wiring from the gas valve and attempt to 
 measure voltage at that point. The main control board 
 can detect if the gas valve is not connected and will 
 display the Gas Valve or Gas Valve Fail fault.
• If 24 vac is present, check the outlet of the valve to 
 ensure the valve is flowing gas. With a manometer 
 connected to the outlet tap of the gas valve, when the 
 unit is in the prepurge period, there should be a 
 negative pressure present. When the valve is 
 energized a change in pressure should occur. If the 
 pressure change does not occur, the gas valve is not 
 opening. Replace the gas valve.
•
Inspect flame sensor and associated wiring.
 Reference page 31 of this manual for removal and 
 cleaning procedures. Replace if necessary.
• Inspect and clean the heat exchanger as necessary. 
 Reference page 32 of this manual for cleaning 
 procedures.
• Inspect the burner. Reference page 31 of this manual 
 for removal and cleaning procedures. Replace if 
 necessary.
• Replace the main control board.
Flame Sequence
(will require a manual
reset once the condition
has been corrected.
Press the RESET button
on the SMART SYSTEM
display to reset.)
The flame detector circuit is seeing a flame 
signal while no flame is present.
• Check supply voltage for proper polarity.
• Check external wiring for voltage feedback.
• Check the flame rod and make sure it is clean.
• Check the internal wiring for bad connections.
• Replace main control board.
