Lincoln 1999 Continental - Manual (Page 65)

1–800–334–1327. Alternatively, the registration process can be completed
on-line during an acquaintance period activation. (See “Acquaintance
activations” later in this section for details.) The information requested
will aid in servicing you more efficiently during an assistance request.
Optional password selection/false activations
At the time of your registration, you will be given the option of
establishing a user password. All aspects of your service will be identical
regardless of your password decision except the way false emergency
activations are handled. If established, the password will be requested by
the operator to confirm an emergency activation was initiated in error. If
no password or an incorrect password is given, the response center’s
operator will seemingly terminate the call but actually stays on the line
and sends police to the last calculated vehicle location (this could be
very useful in duress situations). It is very important that you remember
your password to prevent false dispatches. Similarly, it is also important
to provide the password to any other individuals who will be driving the
vehicle or who may have need to activate the system.
If you decide not to establish a password, simply indicate to the operator
that the emergency assistance request was initiated in error and the call
will be terminated.
In either case, if an activation (roadside or emergency) occurs and the
operator cannot establish voice communication, police assistance will be
dispatched to the vehicle.
Information regarding changing or retrieving lost passwords can be
obtained by contacting the Lincoln Security Response Center at
1–800–334–1327.
Acquaintance activations
It is required that you initiate an acquaintance activation shortly after
receiving your vehicle and having your phone activated. An acquaintance
activation is initiated by pressing either the roadside or emergency
control. When voice communication is established with the Lincoln
Security Response Center, indicate that you are a new user and the
operator will follow special acquaintance period support procedures
which are intended to familiarize you with your Lincoln RESCU System.
As described previously, the acquaintance call can also be used to
complete the registration for new customers.
Controls and features
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