Lexmark 101 - Manual (Page 94)

If your printer does not appear on the list, then try either of the following:
• For a USB-connected printer, remove and then reconnect the USB cable.
• For a printer that is wirelessly connected, see the Wireless troubleshooting section.
M
AKE SURE THE PRINT JOB IS NOT PAUSED
M
AKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
R
ECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer.
Note: Make sure the printer is not in Power Saver mode. Press and hold for three seconds to turn off the printer.
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall
outlet.
4 Turn on the printer.
R
EMOVE AND RECONNECT THE
USB
CABLE CONNECTED TO YOUR PRINTER
C
HECK THE
USB
CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a USB symbol.
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE
Printer is printing blank pages
Blank pages may be caused by improperly installed ink cartridges.
R
EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 12 for more information.
If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the cartridges
again.
2 Load plain paper.
3 From the printer control panel, press .
4 Press the arrow buttons to scroll to Maintenance, and then press .
Troubleshooting
94