LaCie d2 - Manual (Page 47)

LaCie d2 SAFE Hard Drive
User Manual page
Windows Users ■
Problem Question Answer
The drive is not
recognized by the
computer.
Has the drive been formatted? Make sure that the drive has been formatted properly. Please
see chapter 7. Formatting Your LaCie d2 SAFE Hard Drive
for more details.
Does your computer’s operating
system support the file system?
Check your computer’s documentation and see chapter
7. Formatting Your LaCie d2 SAFE Hard Drive for more
details.
Is there an icon for the drive in
My Computer ?
Go into My Computer and look for an icon and drive letter
assigned to the LaCie drive. If the drive does not appear,
follow the rest of the Troubleshooting tips to isolate the
problem.
Does your computer’s configura-
tion meet the minimum system
requirements for use with this
drive?
Check chapter 2.2. Minimum System Requirements for
more information.
Is the drive’s power supply con-
nected and turned on?
Make sure that the power supply is properly connected (see
chapter 4.1. Connect The Power Supply ), that the drive has
been turned on by pressing the On/Off/Auto button the
back of the drive, and that the outlet the power supply is
connected to is also turned on.
Did you follow the correct
installation steps for the specific
interface and operating system.
Review the installation steps in chapters 4.2 .
The drive is not
recognized by the
computer.
Are both ends of the FireWire
or USB cables firmly attached?
Check both ends of the FireWire or USB cables and make
sure that they are fully seated in their respective ports. Try
disconnecting the cables, waiting 10 seconds, and then
reconnecting them. If the drive is still not recognized, restart
your computer and try again.
Troubleshooting