Kodak ESP Office 6100 Series User Manual
Page 15
www.kodak.com/go/aiosupport
12
KODAK ESP Office 6100 Series All-in-One Printer
Ink cartridge
• Check that KODAK Ink Cartridge(s) are installed. Do not use
non-Kodak brand or refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the cartridges
click into place.
Paper jam
• Check for paper behind the duplexer in the rear-access cleanout area.
• Remove the duplexer and gently remove any paper from inside the
printer.
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper tray.
For more information, go to
www.kodak.com/go/itg
. Select
All-in-one
printer, then Paper jam.
Cannot send or receive
a fax
• Make sure that the wall phone line is plugged into the
Line in port.
• Verify that the wall jack works by plugging in a phone and checking for
a dial tone.
• Verify that Regions is set to the correct country code.
– Press
Home.
– Press
or
to select
Printer Settings, then press OK.
– Press
to select
Country/Region, then press OK.
– Press
or
to select your country, then press
OK.
• If you are connected to a DSL phone line, make sure you have a DSL
filter connected to the phone jack.
For more information, go to
www.kodak.com/go/itg
. Select
All-in-one
printer, then Cannot use a feature on my printer, then Fax.
Error codes/messages
• Go to
hen type your error code
or message.
Problem
Possible Solutions