Kyocera S14 - Manual (Page 118)

100 Getting Help
Before requesting support, please try to reproduce and isolate the problem.
When you contact the Customer Care Center, be ready to provide the
following information:
• The name of your service provider.
• The actual error message or problem you are experiencing.
• The steps you took to reproduce the problem.
• The phone’s electronic serial number (ESN).
To find the ESN:
c. Remove the battery. Locate the white label on the back of the phone.
Your phone’s 11-digit ESN begins with “D” and is located under the
bar code on the label.
Phone accessories
To shop for phone accessories, visit ïïïKâóçÅÉê~JïáêÉäÉëëKÅçãLëíçêÉ , or call
(800) 349-4188 (U.S.A. only) or (858) 882-1410.
Become a product evaluator
To participate in the testing and evaluation of Kyocera Wireless Corp.
products, including cellular or PCS phones, visit
ÄÉí~KâóçÅÉê~JïáêÉäÉëëKÅçã .