Troubleshooting – Konica Minolta 7020 User Manual
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51
Paper jams occur repeatedly.
– Was thin or thick paper or OHP film
– Only feed special papers via the
inserted into a tray and not into the
sheet bypass.
sheet bypass?
After a paper jam has been
– Can you find other paper jams than
– Try to clear all paper jams that you
cleared, copying is still not
the indicated one?
can find.
possible.
Some screens look diffe-
– Did your key operator make special
– If you press the CHECK key, a list
rent from the illustrations
adjustments?
of all active settings will be called
in this operator manual.
up. Ask your key operator for more
information.
Copies are reduced or
– Is AMS active?
– If a paper tray was selected in the
enlarged, even though the
PAPER SIZE screen, AMS is active.
full size ratio 1:1 has been
Select APS or press the 1.00
selected.
indicator.
The copying process is
– Is there a paper jam indication?
– Clear the paper jam.
interrupted.
– Have you reached the copy limit of
– Contact your key operator.
your key counter?
RADF
*
The RADF
*
indicator does
– Is the RADF
*
closed?
– Close the RADF
*
properly.
not light after pressing
AUTO RESET.
Originals are not fed by the
– Are original size and paper quality
– Thick and pasted originals must be
RADF
*
.
within the specifications?
positioned on the platen glass.
– Were too many originals inserted
– Only up to 50 originals can be
into the RADF
*
?
inserted at any one time.
Finisher
*
The finisher
*
does not work.
– Is there a paper jam in the finisher
*
? – Clear the paper jam.
– Is the finisher
*
fully inserted into
– Securely push the finisher
*
into the
the mainbody?
copier, until it clicks into place.
The stapling is in the wrong
– Is the automatic rotation active?
– Reposition the originals, so that the
place.
images will not be rotated.
Duplex
Automatic duplexing is not
– Check the duplex unit for a copy
– Remove the copy from the duplex
possible.
left in it.
unit.
10. Troubleshooting
Problem
Check
Solution
53
Fold out this page:
The table Function Combinations shows, which functions
can be selected together.