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Troubleshooting guide – Kenwood SIRIUS KTC-SR903 User Manual

Page 19

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Troubleshooting Guide

If you use this for the first time, it may be difficult to
receive signals in the beginning. In such a case, leave
the SIRIUS source ON for 3 minutes and turn it OFF
and ON.

What might appear to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.

?

The Sirius mode cannot be selected.

✔ The Sirius connection wire is not connected.

☞ Use the Sirius connection wire to connect the control unit and the

Sirius satellite radio tuner.

✔ The PROTOCOL selection switch of the changer switching unit "KCA-

S210A" is not set properly.

☞ Set the PROTOCOL selection switch to "N" position.

✔ The changer switching unit "KCA-S210A" is not connected properly.

☞ Connect the KTC-SR903 to the terminal labelled TO CHANGER 2.

See the section on .

?

Nothing happens when the buttons are pressed.

✔ The computer chip in the unit is not functioning normally.

☞ Press the reset button on the Control/Controller unit .

?

No sound can be heard, or the volume is low.

✔ The input/output wires or wiring harness are connected incorrectly.

☞ Reconnect the input/output wires and/or the wiring harness

correctly. See the section on .

?

No broadcast can be received.

✔ The Sirius antenna is not connected.

☞ Connect it properly by referring to

Terminals>.

✔ No subscription is established.

☞ Subscribe to SIRIUS.

The following messages are displayed when certain
problems are occurring in your system. Take the
recommended actions.

ANTENNA ERROR / ANT ERR / ANT ERROR:

Antenna is not connected correctly.
➪ Make sure the antenna is connected correctly and then

turn OFF/ON of the SIRIUS source or Control unit.

TUNER ERROR / TUNE ERR :

Broadcast cannot be received due to an error in this unit.
➪ Turn OFF/ON of the SIRIUS source or Control unit, or

press the reset button of Control unit.

ESN ERROR / ESN ERR :

ESN (Electronic Serial Number) is not registered in this unit.
➪ Consult your nearest service center.

KTC-SR903(K)English 04.4.20 6:02 PM Page 19