Troubleshooting guide – Kenwood KDV-C820 EN User Manual
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English
What might seem to be a malfunction in your unit may
just be the result of slight misoperation or miswiring.
Before calling service, first check the following table
for possible problems.
?
The power does not turn ON.
01
✔ The fuse has blown.
☞ After checking for short circuits in the wires, replace the fuse with
one with the same rating.
✔ No ACC position on vehicle ignition.
02
☞ Connect the same wire to the ignition as the battery wire.
✔ The remote controller does not work.
☞ See
light detector of the remote controller correctly.
?
The power cannot be turned off
✔ You select the source mode of this machine, which is connected to a
center unit.
☞ The power cannot be turned off because the center unit is under
operation. If changing a mode other than the source mode of this
machine on the center unit, you can turn off the power.
?
The power is automatically turned off.
✔ You switched the source mode while connecting to a center unit.
☞ If selecting the source mode of this machine on the center unit
and then switching to a mode other than this machine, you can
turn off the power.
?
No video image appears.
✔ The unit is not connected to the parking brake detection switch.
☞ Make proper connections according to Terminals>. ✔ The parking brake is not engaged. ☞ For safety reasons no video images are displayed while the vehicle is moving. Engaging the parking brake will cause images ✔ The setting of the NTSC/PAL switch is incorrect. ☞ Set the NTSC/PAL switch correctly. ? Nothing happens when the buttons are pressed. 04 ✔ The " " symbol appears in the screen. ☞ You cannot carry out any operation disabled by disc. ✔ The batteries of the remote controller are weak. ☞ Replace both two batteries of the remote controller with new ones. ✔ The remote controller does not work. ☞ See detector of the remote controller correctly. ✔ A center unit not applicable is connected. ☞ See ? The memory is erased when the ignition is turned OFF. 10 ✔ The battery wire has not been connected to the proper terminal. ☞ Connect the wire correctly, referring to the section on ✔ The ignition and battery wire are incorrectly connected. 11 ☞ Connect the wire correctly, referring to the section on ? No sound can be heard, or the volume is low. ✔ The audio setting of audio output is not “ANALOG”. ☞ If connecting through a center unit or RCA cable, select “ANALOG” for this setting. ✔ The input/output wires or wiring harness are connected incorrectly. 22 ☞ Reconnect the input/output wires or the wiring harness correctly. See the section on ? The specified disc does not play, but another one plays instead. 52 ✔ The specified DVD/CD is quite dirty. ☞ Clean the Disc. ✔ The disc is upside down. ☞ Set the disc with the label face downward. ✔ The disc is severely scratched. 55 ☞ Try another disc instead. ? The specified track will not play. 58-a ✔ Random play has been selected. ☞ Turn off random play. ? Cannot play CD-R or CD-RW. 60 ✔ Finalization processing is not being conducted for CD-R/CD-RW. ☞ Conduct finalization processing with CD recorder. ? A VCD cannot be played using menus. ✔ The VCD disc being played is not compatible with P.B.C. ☞ Menu playback is available only with VCD discs recorded with P.B.C. Troubleshooting Guide KDV-C810_U.S_r02 02.12.16 12:53 PM Page 36
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