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Troubleshooting, 1-gb, Symptom cause/solution – Sony CSS-HD2 User Manual

Page 18

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1-GB

Troubleshooting

If any problems occur with your products, refer to the following solutions.

If the problem persists, contact your Sony dealer.

Symptom 

Cause/Solution

Unable to charge the battery pack or the

CHARGE lamp fails to light.

The camera is turned on.

Turn the camera off.

The AC Adaptor is disconnected.

Connect the AC Adaptor properly.

The camera is not placed on the Cyber-shot Station correctly.

Place the camera correctly.

The battery pack is not installed correctly.

Install the battery pack correctly.

The battery pack is completely charged.

The battery pack installed into the camera is inapplicable.

Install the battery pack compatible with your camera.


The CHARGE lamp blinks fast, or blinks

for more than 10 seconds.

The battery pack installed into the camera is inapplicable.

Install the battery pack compatible with your camera.

The connection is not correct. The camera is not placed

correctly on the Cyber-shot Station.

Remove the camera from the Cyber-shot Station and

reconnect the AC Adaptor. After the CHARGE lamp goes

off, place the camera on the Cyber-shot Station.

Unable to turn on the camera, or

it suddenly gets turned off.

The camera is not placed on the Cyber-shot Station correctly.

Place the camera correctly.

The AC Adaptor is disconnected.

Connect the AC Adaptor properly.

The images cannot be played back on

a TV.

The HD output setting is incorrect.

Refer to the operating instructions supplied with the

camera, and set the HD output setting correctly.

The Component A/V Cable or A/V connecting cable from the

Cyber-shot Station is not connected properly to the TV.

Connect the cable properly or correct the setting.

Buttons on the Remote Commander

do not work, and no operations can be

performed.

The camera is not placed correctly on the Cyber-shot Station.

Place the camera correctly.

The AC Adaptor is disconnected.

Connect the AC Adaptor properly.

The battery in the Remote Commander is dead.

Replace the battery with a new one.

Unable to attach the camera on the

Cyber-shot Station or the camera is

unstable.

The station plate is not attached properly.

Confirm that the station plate is compatible with your

camera and attach it properly.