Activating your verizon wireless network extender, Getting help – Verizon Network Extender User Manual
Page 10
Using Your Device
8
Activating Your Verizon Wireless Network
Extender
Your Network Extender should already be activated. If it is not
activated, please call Verizon Wireless Customer Service at
(800) 922-0204 or *611 from your Verizon Wireless mobile phone
and select the option for technical support.
Note: The Network Extender must be activated for use on the Verizon
Wireless network before setup. It will not work unless it has been
activated.
Should you need to activate your Network Extender, you will be
asked to provide the following information:
•
Primary Wireless Phone Number or Verizon Wireless Account Number
(located on your Verizon Wireless billing statement)
•
Account Password
•
MAC ID of the Network Extender found on the sticker affixed to the
device.
Getting Help
Note: In order to establish an initial connection to the Verizon Wireless
Network Extender network, your mobile phone needs to move within
close proximity of your Network Extender unit. After connecting to the
network, you can move within a broader perimeter while remaining
under Network Extender coverage. Refer to
for more detail.
Note: Both the coverage area required to establish an initial connection and
the broader coverage area of the Network Extender cannot be
guaranteed and may vary due to environmental factors, such as
physical structures and the strength of external cell tower coverage.
Reaching Verizon Wireless Customer Service
You can reach Verizon Wireless Customer Service in a number of
ways:
•
Call us toll free at (800) 922-0204 or *611 from your Verizon Wireless
mobile phone.
•
Visit the support pages at
.
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