Troubleshooting, Additional information – Sony SDP-E300 User Manual
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Additional Information
Troubleshooting
If you experience any of the following difficulties while
using the processor, use this troubleshooting guide to
help you remedy the problem. Should any problem
persist, consult your nearest Sony dealer.
There’s no sound or only a very low-level sound is heard.
/
Check that the speakers and components are
connected securely.
/
Press MUTING if the MUTING indicator
turns on.
/
Make sure you select the correct component
on the processor.
/
Make sure you select the correct component
on the amplifer for the front speakers.
The left and right sounds are unbalanced or reversed.
/
Check that the speakers and components are
connected correctly and securely.
Severe hum or noise is heard.
/
Check that the speakers and components are
connected securely.
/
Check that the connecting cords are away
from a transformer or motor, and at least 10
feet (3 meters) away from a TV set or
fluorescent light.
/
Place your TV away from the audio
components.
/
The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with alcohol.
No sound or only a very low-level sound is heard from
the rear speakers.
/
Select the appropriate centre mode (see page
13).
/
Adjust the speaker volume appropriately (see
page 13).
/
Make sure you turned on the surround mode.
No sound is heard from the centre speaker.
/
Select the appropriate centre mode (see page
13).
/
Adjust the speaker volume appropriately (see
page 13).
Surround effect cannot be obtained.
/
Make sure you turn on the surround mode.
No picture or an unclear picture is seen on the TV screen.
/
Select the appropriate function on the
processor.
/
Place your TV away from the audio
components.
Recording cannot be made.
/
Check that the components are connected
correctly.
The remote does not function.
/
Point the remote at the remote sensor
g
on
the processor.
/
Remove the obstacles in the path of the
remote and the processor.
/
Replace both batteries in the remote with new
ones if they are weak.
/
Make sure you select the correct function on
the remote.
The CENTER MODE indicator does not light immediately.
/
The CENTER MODE indicator may not light
immediately when using SURROUND MODE
on the amplifier to selecting the surround
mode.