Siemens SL42 - Manual (Page 85)

83
19.3.02 SL42-SL45-err-ger.fm U35 /SL45i- English, A31008-H4860-A1-3-7619
Troubleshooting
Problem Possible causes Possible remedy
Entries cannot be
made in Addressbook. MultiMediaCard ™ not inserted Insert MultiMediaCard ™ with Address-
book.
Addressbook is full. Delete Addressbook entries (see p. 21).
Addressbook cannot
be found. MultiMediaCard ™ has been changed
or is not inserted.
Insert MultiMediaCard ™ with Address-
book.
Language cannot be
selected. File deleted from the MultiMedia-
Card
™
Load language file from the CD ROM with
Data Exchange software (see p. 77).
Transferred music
files not found. The files have not been copied into the
MP3 folder.
Incorrect format for the MP3 files Use the MultiMediaCard ™ Explorer to
move files to the MP3 folder (see p. 73).
Use RealJukebox ™ (deactivate security
function) for encoding (see p. 28).
Voice mail does not
work. Call diversion not set Set call diversion
(see p. 60).
Message “
|
“. Message store full Delete a message to make room
(see p. 47).
Message cannot be
sent. Service Providers do not support this
service. Check with your Service Provider.
Phone number of the Service Centre is
not set or is wrong. Set Service Centre (see p. 49).
SIM card contract does not support this
service. Contact your Service Provider.
Service Provider overloaded Repeat message.
Addressee does not have
a compatible phone. Check.
Function cannot be
set. Not supported by Service Provider or
registration required. Contact your Service Provider.
Charge counter does
not work. Charge pulse not transmitted. Contact your Service Provider.
PIN error Three wrong entries Enter the MASTER PIN (PUK) provided
with the SIM according to the instruc-
tions. If MASTER PIN or PIN has been lost,
contact your Service Provider.
Phone code error Three wrong entries Contact Siemens Service (see p. 80).
Service Provider code
error No authorisation for this service. Contact your Service Provider.