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Troubleshooting – Siemens SL42 User Manual

Page 84

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82

19.3.02

SL42-SL45-err-ger.fm

U35 /SL45i- English, A31008-H4860-A1-3-7619

Troubleshooting

Problem

Possible causes

Possible remedy

Error message “Down-
load error” appears
while you are down-
loading Java™ applica-
tions

Java™ standard Dial-in Ac-
cess is configured incorrectly.

Configure the Java™ standard Dial-in Access cor-
rectly (see p. 69).

Application-specific er-
ror message appears
during data transfer
from online Java™ ap-
plications

Java™ standard Dial-in Ac-
cess is configured incorrectly.

Configure the Java™ standard Dial-in Access cor-
rectly (see p. 69).

MultiMediaCard

cannot be read.

Incorrect format, contacts
dirty

1. Remove and replace MultiMediaCard™.
2. Clean contacts.
3. Switch the phone off and on again.
4. Format the MultiMediaCard™ (you will lose all
the data on the card).

MultiMediaCard

cannot be written to.

MultiMediaCard

write-

protected

Replace the MultiMediaCard

.

No connection to the
network

Signal weak

Move higher, to a window or open space.

Outside GSM range

Check Service Provider coverage map.

SIM card not valid

Use another phone to contact Service Provider.

New network not authorized Try manual selection or select different network

(see p. 67).

Network barring is set

Check barrings (see p. 67).

Network overloaded

Try again later.

Phone loses network.

Signal too weak

Reconnection to another Service Provider is auto-
matic (see p. 67). Switching the phone off and on
again may speed this up.

Calls not possible

Dialling error

New network not authorised (see p. 67).

2nd line set

Set other call line (see p. 66).

New SIM card inserted

Check for new restrictions.

Charge limit reached

Contact Service Provider or reset limit with PIN 2
(see p. 59).

Certain uses of the
phone not possible

Call restrictions are set.

Barrings may be set by your Service Provider. Check
barrings (see p. 66).

The phone number has more
than 20 digits.

Check phone number.

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