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Troubleshooting – Samsung HW-C560S User Manual

Page 54

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54

Troubleshooting

Before requesting service, please check the following.

Symptom

Check

Remedy

The unit will not turn on.

• Is the power cord plugged into the

outlet?

• Connect the power plug to the
outlet.

A function does not
work when the button is
pressed.

• Is there static electricity in the air?

• Disconnect the power plug and

connect it again.

Sound is not produced.

• Are the speakers and external

components connected properly?

• Is the Mute function on?

• Is the volume set to minimum?

• Is the Speaker Size set incorrectly to

NONE?

• Connect them correctly.

• Press the MUTE button to cancel

the function.

• Adjust the volume.

• Refer to pages 35 to select LARGE,

SMALL or YES.

Picture does not appear
on a TV when the
function is selected.

• Is the external component

connected properly?

• Connect it correctly.

Remote controller does
not work.

• Are the batteries drained?

• Is the distance between remote

control and main unit too great?

• Replace with new batteries.

• Operate at close distance.

The sound from the left/
right channels is
reversed.

Are the left/right speaker or left/right

input/output cables connected

properly?

• Check the left/right channel and connect

it/them correctly.

Can't receive radio
broadcasts.

• Is FM antenna connected properly?

• Connect the antenna correctly.

• If the input strength of antenna signal

is weak, install the FM antenna in a
place with good reception.

There is no sound from
surround speakers.

• Are the surround speakers

connected properly?

• Is SURR (surround) incorrectly set to

NONE in the Speaker Size?

• Is surround mode set to stereo?

• Refer to pages 16 ~19 to connect them

properly.

• Refer to page 35 to select LARGE or

SMALL.

• Refer to pages 44 ~ 45 to select proper

Surround Mode.

Can't select Dolby Pro
Logic ll mode.

• Is the input signal selected properly?

• Only 2 channel signal can select

Dolby Pro Logic II mode. (ex:Dolby
Digital, PCM, 2 channel analog input
signal.)

HW-C500-C560S-XAA_0609.indd 54

HW-C500-C560S-XAA_0609.indd 54

2010-06-09 5:11:39

2010-06-09 5:11:39

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