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Troubleshooting – Sprint Nextel J23OI User Manual

Page 67

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66

Troubleshooting

This chapter lists some problems that you might encounter

while using your phone. Some problems require that you call

your service provider, but most of the problems you can

easily correct yourself.

The phone cannot be switched on

Recharge or replace the battery

% 6 To insert the SIM card and battery.
No indication of charging

When you start charging a battery that is empty or a battery

that has not been used for a long time, it may take up to 30

minutes before the battery icon appears in the display.

Menu language

If the display shows a language that you do not understand,

you can always set the following from standby:

Press

0000

for English menus.

Press

8888

for automatic, local menus.

Grey menu options

Grey text indicates a function that is temporarily unavailable,

for example, due to your subscription or due to a certain

setting which has not been turned on.

Since you cannot send pictures and sounds that are

copyright-protected, the

Send

menu is sometimes

unavailable.

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