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Questions & answers – Siemens MT50 User Manual

Page 84

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Questions & Answers

82

MT50 english, A31008-H5120-A1-1-7619 (4. März 2002, 11:00)

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Questions &
Answers

If you have any questions about using your phone, visit us at

www.my-siemens.com/customercare anytime.

In addition we have listed some frequently asked questions and answers below.

Question

Possible causes

Possible solution

Phone cannot

be switched on.

On/Off key not pressed long

enough.

S

Press On/Off key for at least two seconds.

Flat battery.

Charge battery. Check charging indicator in the display.

Battery contacts dirty.

Clean contacts.

See also below under:

"Charging error"

Standby time is

too short.

Frequent use of the organiser and

games.

Restrict use if necessary.

Speed search active.

Deactivate speed search (p. 62).

Display illumination on.

Switch off display illumination (p. 61).

Unintentional keystrokes

(illumination!).

Activate key lock (p. 61).

Memory effect (only NiMH battery). Run battery care function (p. 62).

Charging error

(charge icon

not displayed).

Battery totally discharged.

1) Plug in charger cable.

2) Wait up to 2 hours until the charge icon is displayed.

3) Charge battery as usual.

Temperature out of range:

5 °C to 40 °C.

Make sure the ambient temperature is right, wait a

while, then recharge.

Contact problem.

Check power supply and connection to the phone.

Check battery contacts and device interface, clean

them if necessary, then insert battery again.

No mains voltage.

Use different mains power socket, check mains

voltage.

Wrong charger.

Only use original Siemens accessories.

Battery faulty.

Replace battery.

SIM error.

SIM card not correctly inserted.

Make sure that the SIM card is correctly inserted

(p. 7).

SIM card contacts dirty.

Clean the SIM card with a dry cloth.

SIM card with wrong voltage.

Use 3 V SIM cards only.

SIM card damaged (e.g. broken). Inspect the damage. Return the SIM card to service

provider.