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Sony Ericsson Z710i User Manual

Page 87

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87

Troubleshooting

Insert Correct SIM Card.

Possible cause: The phone is set to
only work with certain SIM cards.

Solution: Check if you are using the
correct operator SIM card for your
phone.

Wrong PIN./Wrong PIN2.

Possible cause: You have entered your
PIN or PIN2 incorrectly.

Solution: Enter the correct PIN or PIN2

}

Yes

%

81 SIM card lock.

PIN Blocked/PIN2 Blocked.

Possible cause: You have entered your
PIN or PIN2 code incorrectly three
times in a row.

Solution: To unblock

%

81 SIM card

lock.

Codes do not Match

Possible cause: The two codes that
you have entered do not match.

Solution: When you want to change a
security code (for example your PIN)
you have to confirm the new code by
entering exactly the same code again.

%

81 SIM card lock.

No Nwk Coverage

Possible cause: Your phone is in flight
mode.

Solution: Restart the phone in normal
mode

%

7 Flight mode menu.

Possible cause: Your phone is not
receiving any radio signal, or the
received signal is too weak.

Solution: Contact your network
operator and make sure that the
network has coverage where you are.
If so, search for a network.

Insert SIM.

Possible cause: The SIM card is not
working properly.

Solution: Insert your SIM card in
another phone. If you still get the same
or a similar message, please contact
your network operator.