Troubleshooting, Adapter installation problems, Roubleshooting – SMC Networks SMC EZ Connect g SMCWPCI-G User Manual
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T
ROUBLESHOOTING
Check the following troubleshooting items before contacting SMC
Technical Support.
Adapter Installation Problems
If your computer cannot find the Wireless PCI Adapter, or the
network driver does not install correctly, check the following:
•
Make sure the adapter is securely seated in the PCI slot.
Check for any hardware problems, such as physical damage
to the card’s connector.
•
Try the card in another PCI slot. If this also fails, test your
computer with another PCI adapter that is known to operate
correctly.
•
Make sure your computer is using the latest BIOS.
•
If there are other network adapters in the computer, they may
be causing conflicts. Remove other adapters from the
computer and test the wireless adapter separately.
•
Check for a defective computer or PC connection by trying the
adapter in another computer that is known to operate
correctly.
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