Troubleshooting tips – Siemens CENTRA Behind-the-Ear System User Manual
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Troubleshooting tips
Your CENTRA hearing system is an extremely reliable device.
However, should a problem occur, it can usually be corrected
quickly. This troubleshooting guide helps you to sort out sim-
ple problems.
PROBLEM
CAUSE POSSIBLE
SOLUTION
System
Weak or dead
Replace with new
sound is weak
battery
battery
System
clogged
Clean ear mold
Volume too low
Turn up volume control
System
Improper seating in
Try reinserting the instru-
whistles
ear
ment until it fits securely
Volume control too
Lower volume control
high
Clogged with wax or Clean ear mold or contact
excessive wax in
your hearing instrument
ears
specialist
Crack in ear mold
See your hearing instru-
tubing
ment specialist