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Troubleshooting tips – Siemens CENTRA Behind-the-Ear System User Manual

Page 26

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Troubleshooting tips

Your CENTRA hearing system is an extremely reliable device.
However, should a problem occur, it can usually be corrected
quickly. This troubleshooting guide helps you to sort out sim-
ple problems.

PROBLEM

CAUSE POSSIBLE

SOLUTION

System

Weak or dead

Replace with new

sound is weak

battery

battery

System

clogged

Clean ear mold

Volume too low

Turn up volume control

System

Improper seating in

Try reinserting the instru-

whistles

ear

ment until it fits securely

Volume control too

Lower volume control

high

Clogged with wax or Clean ear mold or contact
excessive wax in

your hearing instrument

ears

specialist

Crack in ear mold

See your hearing instru-

tubing

ment specialist