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Troubleshooting – Sagem myX-6 User Manual

Page 84

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Troubleshooting

No answer phonebox

Check that the SIM card does offer this service.
Program the call to be forwarded to answer phoneusing the information

provided by the operator.
Check that the SIM card used offers this service. Try to make a call to

check that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go

to the Calls menu, select Answer phone number and check the

number. Otherwise, enter your operator’s answer phone centre

number.

If answer phone icon flashing

Call the answer phone to make it disappear.

Wrong ring tone is played on call

reception

Check the call group of the contact who has called: check the ring tone

selected for this group.

Backlight does not work

Go into the Settings / Others menu, select the Energy saving menu

and activate backlight.

In WAP context:
SERVER NOT ANSWERING

message

Switch off and then switch phone back on.

Logon to home page impossible In the WAP menu, Clear the cache.
Operator name does not appear

on screen

Go into the Settings menu, select Networks, then Selection. Wait

until the operator appears, select it and validate.

How do I (un)lock the keypad?

Press the

key, then the

key (validate).

How do I switch to silent mode? Hold the

key down unless ring tone sounds, when a short touch

is enough.

How do I activate zoom?

Can be activated only in SMS and WAP screens; hold down the

key.

How do I delete the envelop that

appears on the screen?

If you have received a voice mail, please call your voice mailbox and

follow the instructions given.

P

ROBLEM

- S

ITUATION

ACTIONS

MYX-6 English.book Page 81 Vendredi, 4. avril 2003 3:48 15