Siemens HD2528U EN - Manual (Page 49)

Service
English 47
How to Obtain Service or
Parts
To reach a service representative, see the contact information at the front of the
manual. Please be prepared with the information printed on your product data
plate when calling.
Product Data Plate The data plate shows the model and serial number. Refer to the data plate on
the appliance when requesting service. It is located on the frame near the
drawer. Open the drawer to view it.
Statement of Limited
Warranty
The warranties provided by BSH Home Appliances Corp. in this Statement of
Limited Warranty apply only to the BSH Dual Fuel Freestanding Range
("Range") sold to you, the first using purchaser, provided that the Range was
purchased (1) for your use and not for resale and (2) in the United States or
Canada and is located in the country of purchase. As used in this Statement of
Limited Warranty, the term "Date of Installation" shall refer to the earlier of the
date the Range is installed or ten (10) business days after the date the Range is
sold to the first using purchaser, the warranties stated herein apply only to the
first using purchaser and are not transferable.
Standard Limited Warranty BSH warrants that its Range is free from defects in materials and workmanship
for a period of twelve (12) months from the date of installation. During the war-
ranty period, BSH or its authorized service center will repair or replace, at its
sole option, any Range that proves to have been defective under conditions of
normal use without charge. All removed parts and components shall become the
property of BSH, at BSH's option. All replaced and/or repaired parts shall
assume the identity of the original part for purposes of this warranty and this
warranty shall not be extended with respect to such parts.
“F” and a number appears in display and
control beeps This is a fault code. Press OFF to clear the display and stop beeping.
Reset oven if necessary. If fault code remains and beep continues, record
fault code, cancel oven and call authorized service technician.
With a new range there is a strong odor
when oven is turned on This is normal with a new range and will disappear after a few uses. Oper-
ating the self-clean cycle will also “burn-off” the smell more quickly.
Control does not react when the pad is
touched Be sure that pad is clean. Touch the center of the touchpad. Use the flat
part of your finger.
Fan is running during modes that don’t
use convection On some models, the convection fan will run while the oven is preheating
for the bake mode. This is normal.
Slide-in models also have a cooling fan that runs during every cooking
mode.
Warm air or steam escapes from oven
vent It is normal to see or feel steam or warm air escaping from the oven vent.
Do not block the vent.
Table 12: Oven Troubleshooting Chart
Oven Problem
Possible Causes and
Suggested Solutions
Figure 18: Data Plate
Data Plate