Fire suppression system, Hardware support services, Table 5-2. remote support hardware and cables -2 – StorageTek 9710 User Manual
Page 72

Fire Suppression System
5-2
9710 System Assurance Guide
MR0012J
■
Fire Suppression System
❑
Yes
❑
No
Ensure customer is aware that StorageTek does not supply fire suppression
systems. Any fire suppression system for the 9710 is the customers’
responsibility.
■
Hardware Support Services
❑
Yes
❑
No
StorageTek offers an exclusive remote service to customers which is available
24 hours a day 7 days a week if a problem with the equipment occurs.
Table 5-2 lists the remote support hardware and cables to provide remote
support for the customer.
Software Installation
Scheduled
Completed
Yes/No
Yes/No
Hardware Installation
Delivery schedule completed
Dock hours scheduled
Pre-staging area set
Installation team identified
Site access arranged
Installation hours defined
Yes/No
Yes/No
Yes/No
Yes/No
Yes/No
Yes/No
Table 5-2. Remote Support Hardware and Cables
Equipment
Description
Part
Number
Ref Number
Modem
9600 Baud
4953
1
Modem
Switches
16 Port MARS+
32 Port MARS+
4954
4955
5
5
Table 5-1. Pre-installation Checklist (Continued)
Item Description
Yes/No
Action Required/Due
Date/Person Responsible