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Fire suppression system, Hardware support services, Table 5-2. remote support hardware and cables -2 – StorageTek 9710 User Manual

Page 72

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Fire Suppression System

5-2

9710 System Assurance Guide

MR0012J

Fire Suppression System

Yes

No

Ensure customer is aware that StorageTek does not supply fire suppression
systems. Any fire suppression system for the 9710 is the customers’
responsibility.

Hardware Support Services

Yes

No

StorageTek offers an exclusive remote service to customers which is available
24 hours a day 7 days a week if a problem with the equipment occurs.

Table 5-2 lists the remote support hardware and cables to provide remote
support for the customer.

Software Installation

Scheduled

Completed

Yes/No

Yes/No

Hardware Installation

Delivery schedule completed

Dock hours scheduled

Pre-staging area set

Installation team identified

Site access arranged

Installation hours defined

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Table 5-2. Remote Support Hardware and Cables

Equipment

Description

Part
Number

Ref Number

Modem

9600 Baud

4953

1

Modem
Switches

16 Port MARS+
32 Port MARS+

4954
4955

5
5

Table 5-1. Pre-installation Checklist (Continued)

Item Description

Yes/No

Action Required/Due
Date/Person Responsible