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Samsung 11252009_D5 User Manual

Page 74

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The sound quality of a call is poor

• Ensure that you are not blocking the internal antenna on

bottom of the device.

• When you are in areas with weak signals, you may lose

reception. Move to another area and try again.

The battery does not charge properly or sometimes your

device turns itself off while charging

• Disconnect the device from the charger, remove and

reinstall the battery, and try charging again.

• The battery terminals may be dirty. Wipe both gold-

coloured contacts with a clean, soft cloth and try

charging the battery again.

• If the battery no longer charges completely, dispose of

the old battery properly and replace it with a new battery.

Your device is hot to the touch

When you use several applications at once, your device

requires more power and may heat up. This is normal and

should not affect your device’s lifespan or performance.

Your device prompts you to delete some data

The available memory is low. Move your data to a memory

card or delete old items from applications.

Your device cannot connect to the internet

• Ensure that you have entered valid settings for your

internet service provider.

• Ensure that you have activated the wireless connection

to your mobile service provider and that the signal is not

obstructed.

• Ensure that you have entered the correct user name and

password.

i7500.book Page 66 Wednesday, November 25, 2009 12:03 PM