Sirius Satellite Radio SDST5V1 - Manual (Page 113)

113
Troubleshooting
If you see this on the screen: Try this:
Invalid Channel • You have attempted to tune to a channel that
you have not subscribed to, or does not exist .
Select a channel to which you have subscribed .
Firmware Updating • Your Starmate 5 is being updated over the air
with the latest software . Wait until the update
is done .
If this happens: Try this:
You do not receive all the SIRIUS
channels to which you have
subscribed • Ensure that you have followed the proper
activation process . Refer to “Activation” on
page 56 .
• Call 1-888-539-7474 for further assistance .
No audio when using the Aux In
Cable or Cassette Adapter • Check all cables between your Starmate 5 and
your vehicle’s stereo system for a firm and
secure connection .
• Ensure you have selected the proper input source
on your vehicle’s stereo system .
No audio when using
PowerConnect or FMDA • Check that your Starmate 5 and your vehicle’s
FM radio are tuned to the same FM channel .
Audio sounds too soft • Raise the volume of your stereo system or
increase the audio level of your Starmate 5 until
the sound quality improves . Refer to “Audio
Level” on page 100 .