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Samsung Laser MFP SCX-4100 User Manual

Page 140

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T

ROUBLESHOOTING

8.11

8

The machine

selects print

materials from

the wrong

paper source.

The paper source

selection in the printer

properties may be

incorrect.

For many software applications, the paper

source selection is found under the

Paper tab within the printer properties.

Select the correct paper source. See

page 3.8.

A print job is

extremely

slow.

The job may be very

complex.

Reduce the complexity of the page or try

adjusting the print quality settings.

The maximum print speed of your

machine is 15 PPM for Letter-sized paper

14 PPM for A4-sized paper.

If you are using

Windows 9x/Me, the

Spooling Setting may

be set incorrectly.

From the Start menu, choose Settings

and Printers. Right-click the Samsung

SCX-4100 Series printer icon, choose

Properties, click the Details tab, and

then choose the Spool Settings button.

Select the spool setting you want.

Half the page

is blank.

The page orientation

setting may be

incorrect.

Change the page orientation in your

application. See page 3.3.

The paper size and the

paper size settings do

not match.

Ensure that the paper size in the printer

driver settings matches the paper in the

tray.

The machine

prints, but the

text is wrong,

garbled, or

incomplete.

The printer cable is

loose or defective.

Disconnect the printer cable and

reconnect. Try a print job that you have

already printed successfully. If possible,

attach the cable and the machine to

another computer and try a print job that

you know works. Finally, try a new printer

cable.

The wrong printer

driver was selected.

Check the application’s printer selection

menu to ensure that your machine is

selected.

The software

application is

malfunctioning.

Try printing a job from another

application.

The operating system

is malfunctioning.

Exit Windows and reboot the computer.

Turn the machine off and then back on

again.

Condition

Possible cause

Suggested solutions