SIIG UltraATA 100 Pro - Manual (Page 24)

RETURN MERCHANDISE AUTHORIZATION (RMA) FORM
RMA Number:_____________________________________ Date:__________________________________
Name:___________________________________________________________________________________
Company:_________________________________________________________________________________
Address:_________________________________________________________________________________
City:______________________________________________ State:____________ Zip:________________
Phone Number: (________)_________________________________________________________________
Product Name/Model:________________________________ Purchase Date:________________________
Serial Number:___________________________________________________________________________
Problem(s) (please be specific): ______________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
_______________________________________________________________________________________
Please check additional items that you are returning (if applicable):
original package manual(s) software
accessories:___________________________________________________________________________
Tear off and return bottom portion.
LIMITED 5 YEAR WARRANTY
The Company warrants to the original buyer of this product that the hardware is free of defects in
materials and workmanship for a period of five years from the date of purchase from a reseller or dealer.
Should this product fail to be in good working order during the warranty period, the Company, at its sole
option, will repair or replace the defective product with an identical product or product having similar
features and functionality as determined by the Company.
If the product has been modified without written approval by the Company, or the failure is a result of
misuse, abuse or misapplication as determined by the Company, the warranty is void and the Company
has no obligation to repair or replace the product.
The customer is responsible for properly packing the defective product for shipment and for the cost of
shipping the product back to the Company. The Company will ship the repaired or replaced product via
UPS Ground or US Mail at no cost to the customer.
Before returning a product for repair or replacement, you must first obtain a Return Merchandise
Authorization (RMA) number from the Company's RMA Department by:
1. calling (510) 413-5333 or
2. faxing (510)657-5962 or
3. emailing [email protected].
The RMA number should be clearly displayed on the outside of the returned package and on the
accompanying RMA form. The Company will refuse any package without a RMA number.
Under no circumstance will the Company be liable for any direct, indirect, consequential or incidental
damages arising out of the use or inability to use the Company's products. Some states do not allow the
exclusion or limitation of liability for consequential or incidental damages, so the above limitations may
not apply. The Company reserves the right to make modifications in both hardware and software without
prior notification.