SIIG UltraATA 100 Pro - Manual (Page 21)

3-2
User's Manual
3-3 Technical Support
QUESTIONS? SIIG’s Online Support has the answers!
Simply visit our web site at www.siig.com and click on the
SUPPORT link. Our online support database is updated
daily with new drivers and solutions. The answers to your
problems could be just a few clicks away.
3-4 Return Merchandise Authorization (RMA)
If the product is defective, you can return it for repair or
replacement.
SIIG warrants to the original buyer of the product that the
hardware is free of defects in materials and workmanship for
a period of five years from the date of purchase. If your
product fails to be in good working order during the warranty
period, you may return it to SIIG for repair or replacement at
SIIG's option.
To return the product, you need to follow these steps.
Step 1: Contact SIIG's RMA Department
To obtain an RMA number, SIIG's RMA Department can be
reached by:
1. Phone: (510)413-5333
2. Fax: (510)657-5962
3. Email: [email protected]
In order to get a RMA number, you must have your product
serial number. The serial number is located on the side of
the box it came in and on the back of the product.
S/N XXXXXXXXXXXX XX-XXXXXX
Serial No. Part No.