Sony TCW-E475 - Manual (Page 22)

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The tape stops before the tape has been fully
rewound.
• The tape is slack. Take up the tape slack.
• If “M” is shown in the display, press MEMORY
repeatedly until “M” disappears.
• The cassette shell is bent. Use another cassette.
The Multi-AMS function does not work properly.
• One of the tracks contains a long pause, a
passage of low frequencies or very low volume,
or a gradual increase or decrease in volume.
• The space before a track is less than 4 seconds
long. Load a blank space of 4 seconds using
W REC MUTING.
• The signal strength of the left and right channels
are very different.
• There is noise in the space before a track.
• You pressed M (or m) immediately before
the beginning of the next track or immediately
after the beginning of the current track.
The Dolby NR function does not work properly
during playback.
• The Pitch Control function is on and the
frequency characteristics of the sound is altered.
Push PITCH CONTROL again to turn off the
function.
There is excessively loud tape transport noise
during fast-forwarding or rewinding.
• This noise is caused by the cassette and is not a
mechanical problem.
Troubleshooting
If you’ve experienced any of the following
difficulties while using the tape deck, use this
troubleshooting guide to help you remedy the
problem. Should the problem persist, consult
your nearest Sony dealer.
The function buttons do not work.
• The tape deck has been just turned on and does
not operate for about 3 seconds. Wait until X
stops flashing.
• Check that the cassette is loaded correctly and
the cassette holder is closed completely.
The tape deck does not play or record.
• There is no cassette in the cassette holder.
• The tape has come to the end.
• The tape is slack. Take up the tape slack.
• The record-protect tab has been removed from
the cassette (see page 20).
• Make sure the amplifier setting is correct.
• Check that the tape deck connections are secure.
• The heads and tape path are dirty. Clean them
(see page 21).
• The recording/playback head is magnetized.
Demagnetize it (see page 21).
There is excessive wow, flutter or sound drop-
out.
• The capstans and pinch rollers are dirty. Clean
them (see page 21).
There is a decrease in sound level, sound drop-
out, or poor reproduction of high frequencies./
The tape does not erase completely./Noise
increases.
• The recording/playback or erasing head and tape
path are dirty. Clean them (see page 21).
• The recording/playback or erasing head is
magnetized. Demagnetize it (see page 21).
There is hum or noise.
• The tape deck is placed near a TV or VCR.
Move the tape deck away from the TV or VCR.
• The tape deck is placed on or under the
amplifier. Move the tape deck away from the
amplifier.