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Transferring calls, To another extension, To voice mail – Inter-Tel ENDPOINT 8690 User Manual

Page 58: To an outside number, Ransferring, Alls

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52

Inter-Tel

®

Model 8690 User Guide (ITP Mode)

GETTING

ST

ARTED

T

RANSFERRING

C

ALLS

Although transferring calls is considered a basic function of an endpoint, the Model
8690 endpoint has many advanced options for this feature. With your endpoint, you
can transfer to another extension, voice mail, or even an outside line.

To Another Extension

1.

EITHER, Press the

TRANSFER

menu button.

OR, Press the

TRANSFER TO HOLD

menu button to place the call on hold at the

other endpoint.

2.

Dial the desired extension number or press the

IC DIRECTORY

menu button to

look up the number.
To transfer to your message center, press the

MESSAGE CENTER

menu button.

3.

Wait for an answer, announce the call, and then hang up.
If the number is busy, there is no answer, or the transfer is refused, press

Answer

to return to the caller.

NOTE:

If you are receiving a transferred call and the Transfer-To-Connect option is

enabled for your endpoint, you are automatically connected to the transferred caller
once the transferring party hangs up. If this option is disabled, you must press Answer
or lift the handset to answer the transferred call.

To Voice Mail

1.

Press the

TRANSFER

menu button.

2.

Press the

VOICE MAIL

menu button.

3.

EITHER, Dial the desired mailbox number and hang up.
OR, Hang up to send the call to the voice mail menu (so that the caller can select
the mailbox number).

To an Outside Number

1.

Press the

TRANSFER

menu button.

2.

Select an outgoing line by pressing the

OUTSIDE PHONE

menu button.

3.

Dial the desired telephone number.

4.

Wait for an answer, announce the call, and then hang up.
If the number is busy, there is no answer, or the transfer is refused, press the
flashing button to return to the caller.