IGo Direct Stowaway Bluetooth Keyboard - Manual (Page 19)

Frequently Asked Questions
Q: What should I do when I type on the keyboard and nothing
happens?
• Check that the batteries are charged in your mobile device.
• Verify that keyboard is open and has sufficient power to operate.
• Check to make sure that the keyboard software is installed properly
according to the instructions.
• Check the status of the Stowaway Keyboard (Start ¼ Keyboard)
and make sure it says “connection enabled”.
• Verify that Bluetooth is enabled on the Smartphone.
• Verify that the right keyboard panel is fully slid inward.
• Make sure that the keyboard and Smartphone are within range
(~10m) of each other.
Q: My Bluetooth keyboard was connected and character input to the
mobile device worked fine, but after a certain idle period, it seems
that the connection was lost.
Refer to the
Reconnecting the Stowaway keyboard section.
Q: How do I uninstall the keyboard driver?
Press Start ¼ Settings ¼ Remove Programs. Select Stowaway Keyboard
and confirm removal.
Q: What is a Passkey?
A Passkey (or Passcode) is a number of digits you decide on, that you enter
first on your mobile device (see
Secured Connections #3 & #4), and then via
the Bluetooth keyboard. This creates a secure pairing between your devices.
A Secured connection offers protection against “eavesdropping” by other
Bluetooth enabled devices within a range of 10 meters. To enable a secured
connection, locate the Secure checkbox from Options on the keyboard
menu.
Q: How can I preserve battery life?
Sliding the right panel outward will turn off the Bluetooth radio and prevent
battery drain.
Stowaway Bluetooth Owner’s Manual - Windows Mobile Smartphone
Page 19