Motorola MC1000 - Manual (Page 52)

4 - 6 MC1000 with Windows CE 4.2 User Guide
Cables
Table 4-4 Troubleshooting the Cables
Symptom Possible Cause Action
Mobile computer
Charge LED does not
light when mobile
computer inserted. Cable is not receiving
power. Ensure the power cable is connected securely to both the
cable and to AC power.
Mobile computer is not
seated correctly in the
cable. Remove and re-insert the mobile computer into the cable,
ensuring it is correctly seated.
Extreme battery
temperature. Li-ion battery does not charge if battery temperature is below
32°F (0°C) or above 104°F (40°C).
Mobile computer
battery is not charging. Mobile computer was
removed from cable or
cable was unplugged from
AC power too soon. Ensure cable is receiving power. Ensure mobile computer is
seated correctly. If a mobile computer battery is fully
depleted, it can take up to four hours to fully recharge a
battery.
Li-ion battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Mobile computer is not
fully seated in the cable. Remove and re-insert the mobile computer into the cable,
ensuring it is correctly seated.
During data
communication, no
data was transmitted,
or transmitted data
was incomplete. Cable removed from
mobile computer during
communication. Reattach cable to mobile computer and retransmit.
Incorrect cable
configuration. See the system administrator.
Communication software
is not installed or
configured properly. Perform setup as described in the MC1000 with Windows CE
4.2 Integrator Guide.