Motorola MC1000 - Manual (Page 51)

Maintenance & Troubleshooting 4 - 5
Four Slot USB Cradle
Table 4-3 Troubleshooting the Four Slot USB Cradle
Symptom Possible Cause Action
Charge LEDs do not
light when mobile
computer is inserted. Cradle is not receiving power. Ensure the power cable is connected securely to
both the cradle and to AC power.
Mobile computer is not seated
correctly in the cradle. Remove and re-insert the mobile computer into the
cradle, ensuring it is firmly seated.
Extreme battery temperature. Li-ion battery does not charge if battery temperature
is below 32°F (0°C) or above 104°F (40°C).
Mobile computer
battery is not charging. Mobile computer was removed
from cradle or cradle was
unplugged from AC power too
soon. Ensure cradle is receiving power. Ensure mobile
computer is seated correctly. If a mobile computer
battery is fully depleted, it can take up to four hours to
fully recharge the Li-ion battery.
Li-ion battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
Mobile computer is not fully
seated in the cradle. Remove and re-insert the mobile computer into the
cradle, ensuring it is firmly seated.
Extreme battery temperature. Li-ion battery does not charge if battery temperature
is below 32°F (0°C) or above 104°F (40°C).
During data
communications, no
data was transmitted,
or transmitted data was
incomplete. Mobile computer removed from
cradle during communications. Replace mobile computer in cradle and retransmit.
Incorrect cable configuration. See the system administrator.
Communications software is not
installed or configured properly. Perform setup as described in the MC1000 with
Windows CE 4.2 Integrator Guide.