4 international distributors, International distributors – Multi-Tech Systems MT2834MR6 User Manual
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Chapter 7 - Warranty And Service
7.1.3 International Customers (outside U.S.A. and Canada)
Your original point of purchase reseller may offer the quickest and most economical repair option for your
Multi-Tech product. You may also contact any Multi-Tech sales office for information about the nearest
.
In the event that factory service is required, products may be shipped, freight prepaid, to our Mounds View,
Minnesota, factory. Recommended international shipment methods are via Federal Express, UPS or DHL
courier services, or by airmail parcel post; shipments made by any other method will be refused. A Returned
Materials Authorization (RMA) is required for products shipped from outside the U.S.A. and Canada. Please
contact us for return authorization and shipping instructions on any international shipments to the U.S.A.
Please include inside the shipping box a description of the problem, a return shipping address (must have
street address, not P.O. Box), your telephone number, and if the product is out of warranty, a check drawn on
a U.S. bank or your company’s purchase order for repair charges. Repaired units will be shipped freight
collect, unless other arrangements are made in advance.
Please direct questions regarding technical matters, product configuration, verification that the product is
. When calling the U.S., please direct
questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department
at +763 717-5631 in the U.S.A., or e-mail
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse,
or user-caused damages are billed on a time-plus-materials basis.
7.1.4 International Distributors
.