beautypg.com

Troubleshooting – Motorola Digital StarTAC wireless phone User Manual

Page 128

background image

128

Troubleshooting

Q. I pressed the power button, but nothing happened. What’s

wrong with my phone?

A. Check that you have installed a battery and that the battery is charged. See

page 12 for information about installing your battery.

Q. The display says

Locked

. How do I unlock my phone?

A. Try entering the last three digits of your

wireless

number. If that does not

work, try using the factory preset lock code: 123. If this fails, call your
Service Provider (the company that sends you your monthly

wireless

bill) for

assistance. For more information on your phone’s security features, see the
Lock/Security chapter, page 82.

Q. My battery did not last as long as I expected. What can I do to

extend battery life?

A. To get the most from your battery, make sure it is fully charged. To charge

the battery to 100% of its capacity, leave it in the charger for an extra hour
after the charger’s light turns green.
Exposing your battery to extreme temperatures—below -10

°C (14°F) or

above 45

°C (113°F)—can shorten battery life. Batteries are especially

sensitive to high temperature extremes. It is a good idea to always take your
phone with you when you leave your car.

Q. I tried to place a call and received a fast busy signal.
A.
This sound means that your call was not processed. For example, the

network

may be temporarily busy

. To redial the number, press the Smart

Button or press

æ

(or

ª

)

before ending your call attempt, or press

º

and try the call again later. See page 97 for more information on redialing.