Multi-Tech Systems MT2834ZPX - Manual (Page 4)

Chapter 5 - Troubleshooting
Troubleshooting ....................................................................................................... 49
The Modem Does Not Respond to Commands ............................................ 49
The Modem Dials But Cannot Make a Connection ....................................... 51
The Modem Disconnects While Online .......................................................... 53
The Modem Cannot Connect When Answering ............................................ 54
File Transfer Is Slower Than It Should Be ..................................................... 54
Losing Data ..................................................................................................... 54
Getting Garbage Characters on the Monitor ................................................. 55
Fax and Communications Software Won’t Run at the Same Time .............. 55
Chapter 6 - Testing Your Modem
Local Analog Loopback Test/V.54 Loop 3 .............................................................. 56
Digital Loopback Test/V.54 Loop 2 (Local/Manual) ............................................... 57
Digital Loopback Test/V.54 Loop 2 (Remote/Automatic) ....................................... 58
Chapter 7 - Service, Warranty and Tech Support
Introduction .............................................................................................................. 60
Limited Warranty ..................................................................................................... 60
On-line Warranty Registration ........................................................................ 61
Tech Support ........................................................................................................... 61
Recording Modem Information ....................................................................... 61
Service ..................................................................................................................... 62
About the Multi-Tech BBS ....................................................................................... 63
To log on to the Multi-Tech BBS ..................................................................... 63
To Download a file .......................................................................................... 63
About CompuServe/Internet ................................................................................... 65
About the Multi-Tech Fax-Back Service ................................................................. 65
Appendix A - Technical Specifications
Appendix B - Tone Dial Frequencies
Appendix C - FCC and Canadian Regulations
FCC Regulations for Telephone Line Interconnection ........................................... 71
Canadian Limitations Notice ................................................................................... 74
Index