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Troubleshooting, Warning, Caution – Monessen Hearth BTU/Hr User Manual

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TROUBLESHOOTING

REMEDY

1. Replace pilot
2. Replace pilot
3. Reconnect ignitor cable

4. Free ignitor cable if pinched by any metal

or tubing. Keep ignitor cable dry

5. Replace ignitor cable
6. Replace piezo ignitor

1. Turn on gas supply or open equipment

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position.

4. Continue holding down control knob. Repeat

igniting operation until air is removed

5. Contact local gas company
6. Clean ODS/pilot (see “Cleaning and

Maintenance,”

page 26) or replace ODS/

pilot assembly

7. Replace gas regulator

1. Press in control knob fully
2. After ODS/pilot lights, keep control knob

pressed in 30 seconds

3. Wait one minute for safety interlock

system to reset. Repeat ignition operation

4. Fully open equipment shutoff valve
5. Hand tighten until snug, then tighten 1/4

turn more

6. A) Contact local gas company
B) Clean ODS/pilot (see “Cleaning and

Maintenance,”

page 26) or replace ODS/

pilot assembly

7. Replace thermocouple
8. Replace control valve

POSSIBLE CAUSE

1. Ignitor electrode positioned wrong
2. Ignitor electrode broken
3. Ignitor electrode not connected to ignit-

or cable

4. Ignitor cable pinched or wet

5. Broken ignitor cable
6. Bad piezo ignitor

1. Gas supply turned off or equipment shutoff

valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Depleted gas supply
6. ODS/pilot is clogged

7. Gas regulator setting is not correct

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Safety interlock system has been triggered

4. Equipment shutoff valve not fully open
5. Thermocouple connection loose at control

valve

6. Pilot flame not touching thermocouple, which

allows thermocouple to cool, causing pilot
flame to go out. This problem could be
caused by one or both of the following:

A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
7. Thermocouple damaged
8. Control valve damaged

OBSERVED
PROBLEM

When ignitor button
is pressed, there is no
spark at ODS/pilot

When ignitor button
is pressed, there is
spark at ODS/pilot but
not ignition

ODS/pilot lights but
flame goes out when
control knob is released

Note: All troubleshooting items are listed in order of operation.

turn off and unplug heater and let
cool before servicing. Only a qualified
service person should service and
repair heater.

W

ARNING

Never use a wire, needle, or similar
object to clean ODS/pilot. This can
damage ODS/ pilot unit.

CAUTION

Continued