Moxa Technologies DE-211 - Manual (Page 33)

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Problem Report Form
NPort Express
Customer name:
Company:
Tel: Fax:
Email: Date:
1. Moxa Product: † DE-211 (1 RS-232/422/485 port)
2. Interface: † RS-232 † RS-422 † RS-485 (ADDC) † RS-485 (by RTS)
3. Operation mode:
† Host Based † Pair Connection
† Raw Connection (TCP Server) † Raw Connection (TCP Client)
† UDP Server/Client † Ethernet Modem
4. Serial Number: ___________
5. NPort Firmware Version: ________________
6. NPort Manager Version: ________________
7. NPort Configurator Version: ________________
8. PC Host: Make _________ Model _________
9. Your Installation Type: † Single-Host † Custom
10. Problem Description: Please describe the symptoms as clearly as possible,
including all error messages. Be complete, since we may need to follow your
description to reproduce the symptoms.